Warranty Information



Our manufacturers provide their own methods of dealing with faulty products including out-of-box failures.

To help you get the fastest response according to the maker's own procedures, please find the manufacturer's name below and then click on the relevant product type. From here, you'll find details of who to call, as well as any authorisation numbers needed.

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Manufacturer Product
AKG All Products
AMX All Products
ART All Products
ATEN All Products
AV Link All Products
AV Stumpfl All Products
Adastra All Products
Aircharge All Products
Allen and Heath All Products
Ampetronic All Products
Angelbird All Products
Ateis All Products
Atlona Technologies All Products
Audio-Technica All Products
Aver All Products
B-Tech All Products
BSS All Products
BalanceBox ALL
Baldwin-Boxall All Products
Barco All Products
BenQ Projectors & Lamps
Biamp All Products
Blackmagic Design All Products
BlueFox All Products
Bluefin All Products
Bosch Audio Products
Security Products
BrightSign All Products
Brother All products
C2G - LegrandAV All Products
CMS Ergo All Products
CROWN All Products
Cables Direct All products
Canon Projectors
Lamps Only
Wide Format products
All Products (Except Lamps, Document Scanners and Missing Items)
Missing Items
Document Scanners
Casio Mobile Technology Division Only
All Products (Excluding projectors and mobile)
Projectors Only
Cello All Products
Centrex Services All Products
Chief Wall Mounts
Chord All Products
Citronic All Products
Clever Little Box All Products
Cloud Electronics All Products
DBX All Products
DNU All Products
DTEN All Products
Da Lite US All Products
Da-lite All Products
Datapath All Products
Datavideo All Products
Denon Professional All Products
Dexon All Products
Displaylite Optical Imaging Technology
Draper Group Ltd All Products
Draytek https://store.midwich.com/services/returns/Draytek
Eizo All Products
Electro-Voice All Products
Elite All Products
Elmo All Products
Elo All Products
Epiphan Video All Products
Epson Lamps
All Products (Except Lamps)
Euroscreen Manual Screens
Electric Screens
Excel All Products
Fastflex All Products
FieldCast All Products
Fujifilm All Products
Fujitsu All Products
Gator Cases All Products
Glorystar All Products
Goodmans All Products
Green Hippo All Products
Hama All Products
Hannspree All Products
Heckler All Products
Hisense All Products
Honeywell All Products
Huddly All Products
ICE Cable All Products
Icron All Products
Inogeni All Products
Instrui All Products
Interlink All Products
JBL PRO All Products
JVC All Products
Jabra All Products
K-Array All Products
Kodak All Products
Kodak Alaris Everything except scanners
Scanners
Kofax All Products
Kramer Electronics All Products
Kyocera Consumables Only
Hardware (non consumables)
LG Commercial Screens Only
All EXCEPT Commercial Screens
Spares
Lab Gruppen All Products
Lenovo Consumer/Retail devices
Lexmark Consumables
Laser printers
Liberty All Products
Lindy Cables
Linsar All Products
Loxit All Products
Lumens All Products
MSolutions All Products
MXL Mics All Products
Manfrotto All Products
Marantz All Products
Martin Lighting All Products
Maxell Projectors
Lamps
Mercury All Products
Mersive All Products
Middle Atlantic All Products
Mitsubishi Lamps Only
All Products (Excluding Lamps)
Monacor All Products
Monitor Audio All products
NEC LCD
Plasma Displays Products
Display Lite
Lamps
LCD Projectors
DLP Projectors
Neat All products
Netgear AV All Products
Nexxia All Products
NovaStar All Products
Numatic All Products
OKI All products
Olympus All Products
Onkyo All Products
Optoma All Products (except Lamps)
Lamps
Orca All Products
PMVmounts All Products (includes Mountech Products)
Panasonic Lamps
All Products
Spare parts
Papercut All Products
Paralogic All Products
Peerless All Products
Penn Elcom All Products
Penton All Products
Philips Monitors
TV (hospitatlity)
Pioneer Spares
All products (Excluding Plasmas)
Polti All Products
Poly - HP All Products
Printronix All Products
ProDVX All Products
Promethean All Products
QTX All Products
RA Technology All Products
RCF Audio Equipment
RFIDeas All Products
Ricoh Consumables Only
All Products (Except consumables)
Roomz All Products
Roth Audio All Products
SIGNET All
SMART All Products
Lamps only
SP Controls All Products
Samsung Consumer goods
TFT / LFD
Fax & Printers
Surface Tables
SMART Signage
Sanyo Displays and Projectors (excl. TVs.)
Lamps
Cameras
TVs
Sennheiser All Products
Sharp Small Domestic Appliances
TFD / LFD Products
Damaged Screens
DVD Players
Lamps
Shure All Products
Skytronics All Products
Sonnet All Products
Sonos All Products
Sony Lamps
Public Displays
Projectors
Consumer Goods
Sound Technology All Products
Sound Tube All Products
Soundcraft All Products
Stage Line All Products
TADL Assist Ltd Extended Warranties
TOA All
Tannoy All
Tascam All Products
TeamMate All Products
TechAir All
Terracom All Products
Toshiba All Products
Toshiba TEC All Products
Trantec All Products
Tru Vue All Products
Ubiquiti All Products
Vaddio All Products
Ventry All Products
Visioneer UK Ltd Scanners
WePresent All Products
XERXES All Products
Xerox Faxes & Consumables
Laser Printers
Scanners
Displays
New Office Products
Yamaha Spare Parts
All Consumer Products
Yamaha Commercial All Commericial Products
Yamaha UC All Products
Yealink https://store.midwich.com/services/returns/Yealink
ZeeVee All Products
Zyxel All Products
iiyama All Products

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