| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | 30 Days |
| Contact: | Midwich Ltd |
| Tel. No.: | 01379 649333 |
| Fax No.: | |
| Email: | |
| Comments: | We are sorry you are having issues with your JVC product purchased, In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to JVC. Could you please have the following information to hand to supply to the AfterCare Team (ACE) * Product Model Number * Serial Number * Fault Details * Order Number Once our AfterCare Team (ACE) have contacted JVC they will be in touch with a resolution to your enquiry. Please ensure all faulty goods are returned complete with all accessories and original packaging. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) who will be happy to assist. |
| In Warranty Support | |
|---|---|
| Warranty Period | 12 Months |
| Contact: | Midwich Ltd |
| Tel. No. | 01379 649333 |
| Fax No. | |
| Manufacturers Website | |
| Comments | We are sorry you are having issues with your JVC product purchased, In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to JVC. Could you please have the following information to hand to supply to the AfterCare Team (ACE) * Product Model Number * Serial Number * Fault Details * Order Number Once our AfterCare Team (ACE) have contacted JVC they will be in touch with a resolution to your enquiry. Please ensure all faulty goods are returned complete with all accessories and original packaging. Warranty for projectors is 12 months unless professionally installed then a 3 year warranty applies (registration required on JVC website with special code). Warranty for lamps is 12 months or 1000 hours (whichever comes ?rst). This only applies to lamps inside new projectors If purchasing a lamp separately then warranty is 3 months. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) who will be happy to assist. |
