| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | 30 Days From End User |
| Contact: | Midwich |
| Tel. No.: | 01379 649333 |
| Fax No.: | |
| Email: | |
| Comments: | We are sorry you are having issues with your Mitsubishi product purchased, In order for us to assist you with your query as soon as possible, please can you follow the below procedure to ensure a smooth AfterCare experience. Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Mitsubishi Could you please have the following information to hand to supply to the AfterCare Team (ACE) * Product Model Number * Serial Number * Fault Details * Order Number Once our AfterCare Team (ACE) have contacted Mitsubishi they will be in touch with a resolution to your enquiry. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) who will be happy to assist. ***Please be aware Midwich can not raise a return until we have been authorised us to do so.*** |
| In Warranty Support | |
|---|---|
| Warranty Period | SEE WARRANTY NOTES |
| Contact: | Mitsubishi |
| Tel. No. | 0161 866 6089 |
| Fax No. | |
| Manufacturers Website | |
| Comments | We are sorry you are having issues with your Mitsubishi product purchased. In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Mitsubishi deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct. You will need the following information to hand: * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault Once provided Mitsubishi will be able to issue a return and provide a replacement if required. Please see below: Projectors (Business Models) - 3 yr loan replacement warranty - please call 0870 6065008 Projectors (Education - applicable models - XL5U / XL6U / XL9U / XD500U / XD500ST) - 3 yr loan replacement warranty - please call 0870 6065008 Home Cinema (Applicable models - HC900/HC3000/HC5000/ HC1100 / HC4900 / HC6000) - 3 yr RTB Warranty - please call 0870 6065008 LCD Public Displays (Applicable models LDT321V / LDT421V / LDT461V (older models came with a three year on site exchange - applies to all LCD units purchased after 1st March 2008) Display Wall - All models come with a 12 month return to base warranty as standard |
