| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | 7 days from end user |
| Contact: | Philips Consumer Care |
| Tel. No.: | (+44) 3308284811 |
| Fax No.: | |
| Email: | |
| Comments: | We are sorry you are having issues with your Philips product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience. Philips deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct on (+44) 3308284811. You will need the following information to hand * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault If Philips advise they are unable to fix the fault they will issue a returns authorisation number which looks like MMD---. Once provided Midwich will be able to issue a return and provide a replacement if required. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist. |
| In Warranty Support | |
|---|---|
| Warranty Period | SEE WARRANTY NOTES |
| Contact: | Philips Warranty Line |
| Tel. No. | (+44) 3308284811 |
| Fax No. | |
| Manufacturers Website | http://www.philips.co.uk |
| Comments | We are sorry you are having issues with your Philips product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience. Philips deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct on (+44) 3308284811. You will need the following information to hand * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault If Philips advise they are unable to fix the fault they will issue a returns authorisation number which looks like MMD---. Once provided Midwich will be able to issue a return and provide a replacement if required. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist. |
