Warranty Information

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Samsung Consumer goods

Dead on Arrival
Manufacturer's DOA period: 28 Days from end user
Contact: Samsung UK
Tel. No.: 0330 726 7864
Fax No.:
Email:
Comments: Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from.

The END USER MUST CALL SAMSUNG on: 0330 726 7864, or 0818 717 100 (Republic Of Ireland (ROI)

Samsung will carry out a fault diagnostic and then advise the options available to you.

********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

If you are given a Samsung 212 call log reference, we can proceed with raising a return however we need to advise you…

• On Samsung receiving your product they will carry out a fault test
• Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT
• If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich.
• NO CREDIT will be issuesd
• If a fault is CONFIRMED, Midwich will issue a credit
• Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Samsung UK
Tel. No. 0330 726 7864
Fax No.
Email
Manufacturers Website http://www.samsung.com
Comments Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from.

The END USER MUST CALL SAMSUNG on: 0330 726 7864, or 0818 717 100 (Republic Of Ireland (ROI)

Samsung will carry out a fault diagnostic and then advise the options available to you.

********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

If you are given a Samsung 212 call log reference, we can proceed with raising a return however we need to advise you…

• On Samsung receiving your product they will carry out a fault test
• Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT
• If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich.
• NO CREDIT will be issuesd
• If a fault is CONFIRMED, Midwich will issue a credit
• Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.

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