Warranty Information

<

Samsung Surface Tables

Dead on Arrival
Manufacturer's DOA period: 28 days
Contact: Samsung
Tel. No.: 0330 726 2677 (option 2)
Fax No.:
Email:
Comments: Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from.

Call Samsung on: 0330 726 2677 (option 2)

Samsung will carry out a fault diagnostic and then advise the options available to you.

********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

If you are given a Samsung 212 call log reference, we can proceed with raising a return however we need to advise you…

• On Samsung receiving your product they will carry out a fault test
• Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT
• If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich.
• NO CREDIT will be issued
• If a fault is CONFIRMED, Midwich will issue a credit
• Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Samsung
Tel. No. 0330 726 2677 (option 2)
Fax No.
Email
Manufacturers Website
Comments Midwich CANNOT raise a return.This is Samsung policy which unfortunately we CANNOT waiver from.

Call Samsung on: 0330 726 2677 (option 2)

Samsung will carry out a fault diagnostic and then advise the options available to you.

********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

If you are given a Samsung 212 call log reference, we can proceed with raising a return however we need to advise you…

• On Samsung receiving your product they will carry out a fault test
• Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT
• If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich.
• NO CREDIT will be issuesd
• If a fault is CONFIRMED, Midwich will issue a credit
• Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.

Shortcuts