| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | 7 Days |
| Contact: | Lindy |
| Tel. No.: | 01642 754040 |
| Fax No.: | 01642 754049 |
| Email: | |
| Comments: | We are sorry you are having issues with your Lindy product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience. Lindy deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct on 01642 754040, email on or complete the RMA form on https://www.lindy.co.uk/return-product-i374. Technical support can also be obtained by visiting the Lindy forum at http://forum.lindy.co.uk/. You will need the following information to hand * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault If Lindy advise they are unable to fix the fault they will issue a returns authorisation number which looks like AH104-206371003. If unit is tested and confirmed faulty within DOA this is entitled to a full refund or replacement. Once provided Midwich will be able to issue a return and provide a replacement if required. Items returned must be complete with manuals, components and all software supplied. Goods that are tested and confirmed no fault found will be returned to the customer. If goods are incomplete these must be reported within 3 days of receipt of goods. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) who will be happy to assist you. |
| In Warranty Support | |
|---|---|
| Warranty Period | SEE WARRANTY NOTES |
| Contact: | Lindy |
| Tel. No. | 01642 754040 |
| Fax No. | 01642 754049 |
| Manufacturers Website | |
| Comments | We are sorry you are having issues with your Lindy product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience. Lindy deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct on 01642 754040, email on or complete the RMA form on https://www.lindy.co.uk/return-product-i374. Technical support can also be obtained by visiting the Lindy forum at http://forum.lindy.co.uk/. You will need the following information to hand * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault If Lindy advise they are unable to fix the fault they will issue a returns authorisation number which looks like AH104-206371003. If unit is tested and confirmed faulty within DOA this is entitled to a full refund or replacement. Once provided Midwich will be able to issue a return and provide a replacement if required. Items returned must be complete with manuals, components and all software supplied. Goods that are tested and confirmed no fault found will be returned to the customer. If goods are incomplete these must be reported within 3 days of receipt of goods. Warranty Periods - (Goods are subject to testing and once confirmed faulty can be refunded, replaced or repaired at Lindy's discretion). All Goods - Minimum 2 Year Warranty Passive Cables - 10 Year Warranty Gold Cables - 25 Year Warranty If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) who will be happy to assist you. |
