| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | 28 Days |
| Contact: | Equinox |
| Tel. No.: | 01684 290000 |
| Fax No.: | |
| Email: | |
| Comments: | We are sorry you are having issues with your Hitachi Lamp product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience. Equinox deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please complete the Replacement Lamp Claim form on the website on http://www.equinox.co.uk/hitachi. You will need the following information to hand * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault * Total Hours Used * Date of Purchase If Equinox advise they are unable to fix the fault they will issue a returns authorisation number. A warranty Lamp will then be issued Free Of Charge. Warranty Period *Education - 3 Years from date of purchase of the projector *Non Education - 6 Months from the date of purchase of the projector If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you. |
| In Warranty Support | |
|---|---|
| Warranty Period | SEE WARRANTY NOTES |
| Contact: | Equinox |
| Tel. No. | 01684 290000 |
| Fax No. | |
| Manufacturers Website | http://www.equinox.co.uk/Hitachi/ |
| Comments | We are sorry you are having issues with your Hitachi Lamp product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience. Equinox deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please complete the Replacement Lamp Claim form on the website on http://www.equinox.co.uk/hitachi. You will need the following information to hand * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault * Total Hours Used * Date of Purchase If Equinox advise they are unable to fix the fault they will issue a returns authorisation number. A warranty Lamp will then be issued Free Of Charge. Warranty Period *Education - 3 Years from date of purchase of the projector *Non Education - 6 Months from the date of purchase of the projector If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you. |
