| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | Under 100 printed pages |
| Contact: | Kyocera Document Solutions |
| Tel. No.: | 0330 128 9220 |
| Fax No.: | |
| Email: | |
| Comments: | We are sorry you are having issues with your Kyocera product purchased. In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Kyocera deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct. You will need the following information to hand: * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault Once provided Kyocera will be able to issue a return and provide a replacement if required. Where possible end users should contact Kyocera for troubleshooting. Could you please ensure that you register your printer with Kyocera Document Solutions prior to reporting any faults. This can be done by visiting: http://www.kyocerasupport.co.uk/index/warranty/warranty_registration.html To report any faults, please call Kyocera on the above number, they will deal with any queries you may have. *** Please note Midwich can not deal with DOA requests, these must be passed through to Kyocera *** *** We cannot offer credit on Kyocera products, all returns MUST go through Kyocera for replacement or repair *** |
| In Warranty Support | |
|---|---|
| Warranty Period | 24 Months |
| Contact: | Kyocera Document Solutions |
| Tel. No. | 0330 128 9220 |
| Fax No. | |
| Manufacturers Website | http://www.kyocera.co.uk |
| Comments | We are sorry you are having issues with your Kyocera product purchased. In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Kyocera deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct. You will need the following information to hand: * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault Once provided Kyocera will be able to issue a return and provide a replacement if required. Where possible end users should contact Kyocera for troubleshooting. Could you please ensure that you register your printer with Kyocera Document Solutions prior to reporting any faults. This can be done by visiting: http://www.kyocerasupport.co.uk/index/warranty/warranty_registration.html Please contact Kyocera Support Desk as they will be happy to deal with any warranty queries you may have. For more details on warranty terms and conditions please see http://www.kyocerasupport.co.uk/index/warranty.htm 2 years warranty as standard across all devices however. RTB, Exchange or On-Site Warranty varies by device. Please note Midwich can not deal with faulty item requests, these must be passed through to Kyocera We cannot offer credit on Kyocera products, all returns MUST go through Kyocera for replacement or repair |
