| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | 30 Days from Purchase |
| Contact: | Hisense |
| Tel. No.: | 0345 610 4199 |
| Fax No.: | |
| Email: | |
| Comments: | We are sorry you are having issues with your Hisense product purchased, In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Hisense deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct. You will need the following information to hand: * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault If Hisense advise they are unable to fix the fault they will issue a returns authorisation number which looks like H1600118. Once provided Midwich will be able to issue a return and provide a replacement if required. Damaged In Transit For all Damaged In Transit products where the box is in pristine condition please contact the AfterCare Team who will be happy to assist you. Please ensure you have all the details as above to hand before calling in. Photographs of the box and unit will be required to process your request. Please ensure all returns are returned complete with all accessories and the original packaging. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you. |
| In Warranty Support | |
|---|---|
| Warranty Period | 24 Months |
| Contact: | Hisense |
| Tel. No. | 0345 610 4199 |
| Fax No. | |
| Manufacturers Website | |
| Comments | We are sorry you are having issues with your Hisense product purchased, In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Hisense deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct on.. You will need the following information to hand * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault If Hisense advise they are unable to fix the fault they will issue a returns authorisation number which looks like H1600118. Once provided Midwich will be able to issue a return and provide a replacement if required. Damaged In Transit For all Damaged In Transit products where the box is in pristine condition please contact the AfterCare Team who will be happy to assist you. Please ensure you have all the details as above to hand before calling in. Photographs of the box and unit will be required to process your request. Please ensure all returns are returned complete with all accessories and the original packaging. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you. |
