Warranty Information

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Soundcraft All Products

Dead on Arrival
Manufacturer's DOA period: 10 Days from date of purchase
Contact: Midwich Ltd
Tel. No.: 01379 649333
Fax No.:
Email:
Comments: We are sorry you are having issues with your Soundcraft product purchased, In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Soundcraft.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted Soundcraft they will be in touch with a resolution to your enquiry.

Warranty Periods as follows:
Crown - 3 Years
AKG - 2 Years
All Other Products - 1 Year

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) who will be happy to assist.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Midwich Ltd
Tel. No. 01379 649333
Fax No.
Email
Manufacturers Website
Comments We are sorry you are having issues with your Soundcraft product purchased, In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Soundcraft.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted Soundcraft they will be in touch with a resolution to your enquiry.

Warranty Periods as follows:
Crown - 3 Years
AKG - 2 Years
All Other Products - 1 Year

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) who will be happy to assist.

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