Categories

Clearance

Warranty Information

Ricoh All Products (Except consumables)

Dead on Arrival
Manufacturer's DOA period: 14 days
Contact: Ricoh Helpdesk
Tel. No.: 03301230311
Fax No.:
Email:
Comments: We are sorry you are having issues with your Ricoh product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Ricoh deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 03301230311. You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Ricoh advise they are unable to fix the fault they will issue a returns authorisation number which looks like 721339442. Once provided Midwich will be able to issue a return and provide a replacement if required.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Ricoh Helpdesk
Tel. No. 03301230311
Fax No.
Email
Manufacturers Website http://www.ricoh.co.uk/support/contact-ricoh/index.aspx
Comments Colour & Mono Laser printers have a 1 Year On-Site Warranty

Gel Printers have a 2 Year On-Site Warranty

The Following product codes come with a 2 year return to base warranty
SP201N, SP201NW, SP203S, SP204SN, SP204SF, SP204SFN, SP204SFNW, SP311DN, SP311DNW, SP311SFN, SP311SFNW

We are sorry you are having issues with your Ricoh product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Ricoh deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 03301230311. You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Ricoh advise they are unable to fix the fault they will issue a returns authorisation number which looks like 721339442. Once provided Midwich will be able to issue a return and provide a replacement if required.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.