| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | 7 days from end user |
| Contact: | Midwich |
| Tel. No.: | 01379 649333 |
| Fax No.: | |
| Email: | |
| Comments: | We are sorry you are having issues with your Displaylite product purchased, In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Displaylite. Could you please have the following information to hand to supply to the AfterCare Team (ACE) * Product Model Number * Serial Number * Fault Details * Order Number Once our AfterCare Team (ACE) have contacted Displaylite they will be in touch with a resolution to your enquiry. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) who will be happy to assist. |
| In Warranty Support | |
|---|---|
| Warranty Period | 36 Months |
| Contact: | Displaylite |
| Tel. No. | 01480 455114 |
| Fax No. | |
| Manufacturers Website | https://www.displaylite.co.uk/request-a-repair/ |
| Comments | We are sorry you are having issues with your Displaylite product purchased, In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Displaylite deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct. You will need the following information to hand: * Contact name * Telephone number * Company name * Make * Model * Part number * Serial number * Date of purchase * Supplier (distributor/reseller) * Details of the fault You will be contacted by a Displaylite engineer to investigate the fault. If the item needs to be returned to Displaylite an RMA number will be issued, along with packing and shipping instructions via email. The item must be returned in its original packaging or suitably packaged to avoid damage in transit If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist. 3 years RTB (return to base) warranty |
