| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | Not Known |
| Contact: | Epson Technical Support |
| Tel. No.: | 0871 423 7766 |
| Fax No.: | |
| Email: | |
| Comments: | We are sorry you are having issues with your Epson product purchased. In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience. Epson deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct on 0871 4237766 to troubleshoot and obtain manufacturers authorisation for return. You will need the following information to hand * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault If Epson advise they are unable to fix the fault they will issue a returns authorisation number which looks like 1012403012. Once provided Midwich will be able to issue a return and provide a replacement if required. You may not be issued a manufaturer's authorisation reference so please advise the aftercare team advisor when you call Midwich to arrange the return. Midwich cannot raise a return with authorisation from Epson. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist. |
| In Warranty Support | |
|---|---|
| Warranty Period | SEE WARRANTY NOTES |
| Contact: | Epson Technical Support |
| Tel. No. | 0871 423 7766 |
| Fax No. | |
| Manufacturers Website | http://www.epson.co.uk |
| Comments | We are sorry you are having issues with your Epson product purchased. In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience. Epson deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct on 0871 4237766 to troubleshoot and obtain manufacturers authorisation for return. You will need the following information to hand * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault If Epson advise they are unable to fix the fault they will issue a returns authorisation number which looks like 1012403012. Once provided Midwich will be able to issue a return and provide a replacement if required. You may not be issued a manufaturer's authorisation reference so please advise the aftercare team advisor when you call Midwich to arrange the return. Midwich cannot raise a return with authorisation from Epson. Epson Lamps have a 90 days warranty period. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist. |
