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Warranty Information

Hitachi Lamps

Dead on Arrival
Manufacturer's DOA period: 28 Days
Contact: Equinox
Tel. No.: 01684 290000
Fax No.:
Email:
Comments: We are sorry you are having issues with your Hitachi Lamp product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Equinox deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please complete the Replacement Lamp Claim form on the website on http://www.equinox.co.uk/hitachi. You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault
* Total Hours Used
* Date of Purchase

If Equinox advise they are unable to fix the fault they will issue a returns authorisation number. A warranty Lamp will then be issued Free Of Charge.

Warranty Period
*Education - 3 Years from date of purchase of the projector
*Non Education - 6 Months from the date of purchase of the projector

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Equinox
Tel. No. 01684 290000
Fax No.
Email
Manufacturers Website http://www.equinox.co.uk/Hitachi/
Comments We are sorry you are having issues with your Hitachi Lamp product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Equinox deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please complete the Replacement Lamp Claim form on the website on http://www.equinox.co.uk/hitachi. You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault
* Total Hours Used
* Date of Purchase

If Equinox advise they are unable to fix the fault they will issue a returns authorisation number. A warranty Lamp will then be issued Free Of Charge.

Warranty Period
*Education - 3 Years from date of purchase of the projector
*Non Education - 6 Months from the date of purchase of the projector

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you.