Warranty Information

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Monitor Audio All products

Dead on Arrival
Manufacturer's DOA period: 28 days
Contact: Midwich Ltd
Tel. No.: 01379 649 333
Fax No.:
Email:
Comments: We are sorry you are having issues with your Monitor Audio product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Monitor Audio.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted Monitor Audio they will be in touch with a resolution to your enquiry.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Midwich Ltd
Tel. No. 01379 649333
Fax No.
Email
Manufacturers Website
Comments We are sorry you are having issues with your Monitor Audio product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Monitor Audio.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted Monitor Audio they will be in touch with a resolution to your enquiry.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.

All non-amplified Speakers come with a 5 year parts and labour warranty. This includes any manufacturing faults and component failure. It does not cover speakers being over-driven by the end-user or general product abuse

All Subwoofers come with a 2 year parts and labour warranty. This includes any manufacturing faults and component failure. It does not cover subwoofers being over-driven by the end-user or general product abuse.

All i-decks come with a 2 year parts and labour warranty. This includes any manufacturing faults and component failure. It does not cover i-decks being over-driven by the end-user or general product abuse including the dock arm and iPod connection.

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