Warranty Information

<

JBL PRO All Products

Dead on Arrival
Manufacturer's DOA period: 7 days from purchase
Contact: Midwich Ltd
Tel. No.: 01379 649333
Fax No.:
Email:
Comments: We are sorry you are having issues with your JBL Pro product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to JBL Pro.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted JBL Pro they will be in touch with a resolution to your enquiry.

Damaged In Transit
For any units you receive where the box is in pristine condition and the unit inside is damaged please report this to Sound Technology on the below number. This must be reported to Sound Technology within 72 Hours of delivery.

Sound Technology - 01462 480000

Sound Technology will then arrange a replacement with yourself and arrange for the damaged item to be collected. Please ensure the unit is collected with the original box, all manuals and accessories. If the original box is disposed of the claim for damage in transit will be void.

***

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.

In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Midwich Ltd
Tel. No. 01379 649333
Fax No.
Email
Manufacturers Website
Comments We are sorry you are having issues with your JBL Pro product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to JBL Pro.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted JBL Pro they will be in touch with a resolution to your enquiry.

Damaged In Transit
For any units you receive where the box is in pristine condition and the unit inside is damaged please report this to Sound Technology on the below number. This must be reported to Sound Technology within 72 Hours of delivery.

Sound Technology - 01462 480000

Sound Technology will then arrange a replacement with yourself and arrange for the damaged item to be collected. Please ensure the unit is collected with the original box, all manuals and accessories. If the original box is disposed of the claim for damage in transit will be void.

***

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.

Shortcuts