| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | 7 DAYS |
| Contact: | Draper (Euroscreen) |
| Tel. No.: | 01379 649333 |
| Fax No.: | |
| Email: | |
| Comments: | We are sorry you are having issues with your Draper product purchased, In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Please contact Draper who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Draper. Could you please have the following information to hand to supply to the Draper * Product Model Number * Serial Number * Fault Details * Order Number *Install date Please contact Draper on : https://www.euroscreens.se/home-3/support/complaint.aspx If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) who will be happy to assist. |
| In Warranty Support | |
|---|---|
| Warranty Period | 24 Months |
| Contact: | Midwich Ltd |
| Tel. No. | 01379 649 333 |
| Fax No. | |
| Manufacturers Website | |
| Comments | We are sorry you are having issues with your Draper product purchased, In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Draper. Could you please have the following information to hand to supply to the AfterCare Team (ACE) * Product Model Number * Serial Number * Fault Details * Order Number Once our AfterCare Team (ACE) have contacted Draper they will be in touch with a resolution to your enquiry. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) who will be happy to assist. |
