About Us
Midwich is a forward-thinking AIM listed organisation, whose international growth projection is both exciting and demanding. Our partners are world leading brands including Samsung, LG, Canon, and Panasonic to name a few and they demand effective marketing that delivers results through sales.
Part of Midwich’s future strategy is to continue its successful buy and grow activities, which have traditionally been led by the Group Managing Director.
As one of the leading AV/IT distribution Companies in the UK, we offer a range of exciting career paths in Sales, Business Management, Finance, Marketing and Logistics to name but a few.
About the Role
We have an exciting opportunity for a highly organised, sales conscious professional to join our Managed Accounts – SME team as an Assistant Account Manager. The new Assistant Account Manager will be working closely with our Account Managers and external customers to provide vital support in order to develop and close business opportunities, as well as providing a seamless customer experience.
What you will be doing in this role
• Assisting Account Managers and external Account Directors.
• Incoming customer enquiry management (phone and email).
• Assisting with the management of customer issues.
• Pricing and stock management, driven by Account Manager and external Account Director
• guidance.
• Updating CORE and other Midwich CRM systems.
• Action daily reports - allocated not picked / back orders.
• Take ownership of specific customer relationships.
• General administrational duties.
• Being proactive.
• Strong product knowledge.
• Occasional order processing.
• Assuming full Account Manager duties during short-term periods of absence.
• Ad hoc projects as and when required.
What you will bring to the role
• Office / Administration experience.
• Great working knowledge of Office 365.
• Customer service experience.
• Relationship building, including engagement and management.
• Excellent planning and organisation.
Why you should work here
• Contributory Pension Scheme
• Private Health Care
• Permanent Health Scheme
• Life Cover
• Profit Related Pay
• Paid Sickness Leave
• Staff Purchase Scheme
• Discounts from Local Businesses (dependant on location)
• Recruitment Finder’s Fee
• Employee Assistance Programme (EAP)
• Reduced Gym Membership (dependant on location)
• Cycle to Work Scheme
• Free Car Parking
• Shares Programme
Midwich Group is an equal opportunity employer and welcomes applicants from all backgrounds. If you meet the qualifications and are interested in this opportunity, please submit your CV and cover letter for consideration.
If you are interested in applying for this position, please contact
