Warranty Information

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iDAL All Products

Dead on Arrival
Manufacturer's DOA period: 30 Days from End User
Contact: iDAL
Tel. No.: +33 (0) 240 742 244
Fax No.:
Email:
Comments: We are sorry you are having issues with your iDAL product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

iDAL deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on +33 (0) 240 742 244 or email them on . You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number (5 Digits)
* Details of the fault

If iDAL advise they are unable to fix the fault they will issue a returns authorisation number which is four digits long. An RMA number will be issued for each individual item you request support on. Once provided Midwich will be able to issue a return and provide a replacement if required.

Please ensure the product is returned complete with all the accessories and in the original packaging.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: iDAL
Tel. No. +33 (0) 240 742 244
Fax No.
Email
Manufacturers Website
Comments We are sorry you are having issues with your iDAL product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

iDAL deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on +33 (0) 240 742 244 or email them on . You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number (5 Digits)
* Details of the fault

If iDAL advise they are unable to fix the fault they will issue a returns authorisation number which is four digits long. An RMA number will be issued for each individual item you request support on. Once provided Midwich will be able to issue a return and provide a replacement if required.

Please ensure the product is returned complete with all the accessories and in the original packaging.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you.

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