Warranty Information

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Exterity All Products

Dead on Arrival
Manufacturer's DOA period: None
Contact: Exterity
Tel. No.: 01383 828260
Fax No.:
Email:
Comments: We are sorry you are having issues with your Exterity product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Exterity deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 01383 828260, Fax on 01383 824905 or email on . You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Exterity advise they are unable to fix the fault they will issue a returns authorisation number. Once provided Midwich will be able to issue a return and provide a replacement if required.

Call Centre Opening Times

Monday - Friday (8am - 6pm)
Support is not available between 25th December - 1st January.

13 months FOC maintenance and warranty cover from the date of shipment with every hardware product

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Exterity
Tel. No. 01383 828260
Fax No.
Email
Manufacturers Website
Comments
We are sorry you are having issues with your Exterity product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Exterity deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 01383 828260, Fax on 01383 824905 or email on . You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Exterity advise they are unable to fix the fault they will issue a returns authorisation number. Once provided Midwich will be able to issue a return and provide a replacement if required.

Call Centre Opening Times

Monday - Friday (8am - 6pm)
Support is not available between 25th December - 1st January.

13 months FOC maintenance and warranty cover from the date of shipment with every hardware product

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you.

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