Warranty Information

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Dedicated Micros All Products

Dead on Arrival
Manufacturer's DOA period: 7 days from receipt by installer
Contact: Dedicated Micros
Tel. No.: 0845 600 9502
Fax No.:
Email:
Comments: We are sorry you are having issues with your Dedicated Micros product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Dedicated Micros deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 0845 600 9502 or . You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Dedicated Micros advise they are unable to fix the fault they will issue a returns authorisation number which looks like 02316883. Once provided Midwich will be able to issue a return and provide a replacement if required.


If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.
In Warranty Support
Warranty Period 12 Months
Contact: Dedicated Micros
Tel. No. 0845 600 9501
Fax No.
Email
Manufacturers Website http://www.dedicatedmicros.com
Comments We are sorry you are having issues with your Dedicated Micros product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Dedicated Micros deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 0845 600 9502 or . You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Dedicated Micros advise they are unable to fix the fault they will issue a returns authorisation number which looks like 02316883. Once provided Midwich will be able to issue a return and provide a replacement if required.


If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.

* Fault Details
* Serial number
* Purchase date

Warranty is 12 months and can be extended, installer must register the product with DM for this.

Repairs take approximately 10 working days.

Once you have obtained your ticket reference please contact Mike Allen on who will be able to advise further

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