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Warranty Information

iiyama All Products

Dead on Arrival
Manufacturer's DOA period: 30 Days
Contact: iiyama Customer Services
Tel. No.: 0330 2020463
Fax No.:
Email:
Comments: We are sorry you are having issues with your Iiyama product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Iiyama deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 0330 2020463 For Large Format Displays over 42" or complete the Service Request Form on http://iiyama.com/gb_en/service-form/. You can also go to http://www.iiyama.com/gb_en/support/customer-service/ for further assistance.

The call centre opening times are as below:
Monday - Friday 9am to 5:30pm

You will need the following information to hand when contacting Iiyama for support:

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Iiyama advise they are unable to fix the fault they will issue a returns authorisation number. Once provided Midwich will be able to issue a return and provide a replacement if required.

Warranty Periods for Iiyama Products
* Desktop LCD Products (17" - 40") - 2 Years on-site warranty
* LCD Touchscreen Products - 2 Years pick up repair and return warranty
* CCTV (Prolite C1911S) - 2 Years on-site warranty
* Large Format Displays - 2 Years on-site warranty

Iiyama will collect & replace with an equal age product.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: iiyama Customer Services
Tel. No. 0330 2020463
Fax No.
Email
Manufacturers Website http://www.iiyama.com/gb_en/support/#warranty
Comments We are sorry you are having issues with your Iiyama product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Iiyama deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 0330 2020463 For Large Format Displays over 42" or complete the Service Request Form on http://iiyama.com/gb_en/service-form/. You can also go to http://www.iiyama.com/gb_en/support/customer-service/ for further assistance.

The call centre opening times are as below:
Monday - Friday 9am to 5:30pm

You will need the following information to hand when contacting Iiyama for support:

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Iiyama advise they are unable to fix the fault they will issue a returns authorisation number. Once provided Midwich will be able to issue a return and provide a replacement if required.

Warranty Periods for Iiyama Products
* Desktop LCD Products (17" - 40") - 2 Years on-site warranty
* LCD Touchscreen Products - 2 Years pick up repair and return warranty
* CCTV (Prolite C1911S) - 2 Years on-site warranty
* Large Format Displays - 2 Years on-site warranty

Iiyama will collect & replace with an equal age product.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you.