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Warranty Information

Samsung Fax & Printers

Dead on Arrival
Manufacturer's DOA period: 28 days
Contact: Samsung UK
Tel. No.: 0330 726 2677 (option 1)
Fax No.:
Email:
Comments: Midwich CANNOT raise a return. This is Samsung policy which unfortunately we CANNOT waiver from.

Call Samsung on 0330 726 2677 (option 1) (UK) or 0818 717 100 (Republic Of Ireland (ROI)

Samsung will carry out a fault diagnostic and then advise the options available to you.

********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

If you are given a Samsung 212 call log reference, we can proceed with raising a return however we need to advise you…

• On Samsung receiving your product they will carry out a fault test
• Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT
• If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich.
• NO CREDIT will be issued
• If a fault is CONFIRMED, Midwich will issue a credit
• Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Samsung UK
Tel. No. 0330 726 2677 (option 1)
Fax No.
Email
Manufacturers Website http://www.samsung.com
Comments Midwich CANNOT raise a return. This is Samsung policy which unfortunately we CANNOT waiver from.

The END USER MUST CALL SAMSUNG on: 0330 726 2677 (option 1) (UK) or 0818 717 100 (Republic Of Ireland (ROI)

Samsung will carry out a fault diagnostic and then advise the options available to you.


********************IMPORTANT ADDITIONAL INFORMATION REGARDING SAMSUNG RETURNS - PLEASE READ***********************

If you are given a Samsung 212 call log reference, we can proceed with raising a return however we need to advise you…

• On Samsung receiving your product they will carry out a fault test
• Once the test has been completed Samsung will inform Midwich if the fault is verified or NOT
• If NO FAULT is found your customer or yourself will need to arrange to collect the goods at your own cost direct from Midwich.
• NO CREDIT will be issuesd
• If a fault is CONFIRMED, Midwich will issue a credit
• Midwich are unable to send a replacement unit or issue a credit until Samsung confirm your unit(s) are faulty.