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Warranty Information

Pioneer All products (Excluding Plasmas)

Dead on Arrival
Manufacturer's DOA period: 14 calendar days
Contact: Midwich
Tel. No.: 01379 649 333
Fax No.: 01379 652 440
Email:
Comments: We are sorry you are having issues with your Pioneer product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Pioneer.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted Pioneer they will be in touch with a resolution to your enquiry.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Technical Assistance
Tel. No. 0208 8363524
Fax No.
Email
Manufacturers Website http://www.pioneer.co.uk
Comments We are sorry you are having issues with your Pioneer product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Pioneer deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 0208 8363524. You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.