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Warranty Information

Monacor All Products

Dead on Arrival
Manufacturer's DOA period: 30 Days
Contact: Midwich Ltd
Tel. No.: 01379 649 333
Fax No.:
Email:
Comments: We are sorry you are having issues with your Monacor product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Monacor.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted Monacor they will be in touch with a resolution to your enquiry.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Monacor
Tel. No. 01908 217100
Fax No.
Email
Manufacturers Website
Comments We are sorry you are having issues with your Monacor product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Monacor deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 01908 217100 or complete customer service request on the website on http://mlecgroup.com/monacor/monacorCustomerRepair.php. You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.

24 months warranty
Repair turnaround usually between 24 hours and 7 days