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Warranty Information

Lumens All Products

Dead on Arrival
Manufacturer's DOA period: 30 Days
Contact: Lumens
Tel. No.: 00322-452-7600
Fax No.:
Email:
Comments: We are sorry you are having issues with your Lumens product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Lumens deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 00322-452-7600 or email . You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Lumens advise they are unable to fix the fault they may issue a returns authorisation number which looks like MID-038. Once provided Midwich will be able to issue a return and provide a replacement if required.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.
In Warranty Support
Warranty Period 60 Months
Contact: Lumens
Tel. No. 00322-452-7600
Fax No.
Email
Manufacturers Website http://www.lumens.com.tw
Comments We are sorry you are having issues with your Lumens product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Lumens deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 00322-452-7600 or email . You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Lumens advise they are unable to fix the fault they may issue a returns authorisation number which looks like MID-038. Once provided Midwich will be able to issue a return and provide a replacement if required.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.