Categories

Clearance

Warranty Information

Inter-M All Products

Dead on Arrival
Manufacturer's DOA period: None
Contact: CIE Group Ltd
Tel. No.: 0115 9770 075
Fax No.:
Email:
Comments: We are sorry you are having issues with your Inter-M product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

CIE deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 0115 9770 075 or you can email them on . You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

Please advise CIE when contacting them that you have purchased the unit from Midwich.

If CIE advise they are unable to fix the fault they will issue a returns authorisation number. Once provided Midwich will be able to issue a return and provide a replacement if required.

Damaged Goods
If you / end user receive a damaged item but the box is in pristine condition please report this to CIE within 2 days of receipt of goods. The damaged goods will need to be held in their original packaging for inspection.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.
In Warranty Support
Warranty Period 12 Months
Contact: CIE Group Ltd
Tel. No. 0115 9770 075
Fax No.
Email
Manufacturers Website
Comments We are sorry you are having issues with your Inter-M product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

CIE deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 0115 9770 075 or you can email them on . You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

Please advise CIE when contacting them that you have purchased the unit from Midwich.

If CIE advise they are unable to fix the fault they will issue a returns authorisation number. Once provided Midwich will be able to issue a return and provide a replacement if required.

Damaged Goods
If you / end user receive a damaged item but the box is in pristine condition please report this to CIE within 2 days of receipt of goods. The damaged goods will need to be held in their original packaging for inspection.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.