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Warranty Information

Elmo All Products

Dead on Arrival
Manufacturer's DOA period: 28 Days From End User
Contact: Elmo/Equinox Maintenance Limited
Tel. No.: 01684 290000
Fax No.:
Email:
Comments: We are sorry you are having issues with your Elmo product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Equinox deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 01684 290000 or you can email them on . Equinox deal on behalf of Elmo for all their returns. You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Elmo advise they are unable to fix the fault they will issue a returns authorisation number. Once provided Midwich will be able to issue a return and provide a replacement if required.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.
In Warranty Support
Warranty Period 60 Months
Contact: Elmo
Tel. No.
Fax No.
Email
Manufacturers Website
Comments We are sorry you are having issues with your Elmo product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Equinox deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice.

Please contact them direct on 01684 290000 or you can email them on . Equinox deal on behalf of Elmo for all their returns. You will need the following information to hand

* Customer Name
* Email Address
* Product Model Number
* Serial Number
* Details of the fault

If Elmo advise they are unable to fix the fault they will issue a returns authorisation number. Once provided Midwich will be able to issue a return and provide a replacement if required.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.