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Warranty Information

Cloud Electronics All Products

Dead on Arrival
Manufacturer's DOA period: 28 Days
Contact: Midwich ACE Team
Tel. No.: 01379 649333
Fax No.:
Email:
Comments: We are sorry you are having issues with your Cloud product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Cloud.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted Cloud they will be in touch with a resolution to your enquiry.

Repairs take approx. 4 working weeks from receipt with the Vendor.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.
In Warranty Support
Warranty Period 60 Months
Contact: Midwich ACE Team
Tel. No. 01379 649333
Fax No.
Email
Manufacturers Website
Comments Warranty period is 5 years
We are sorry you are having issues with your Cloud product purchased, In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Cloud.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted Cloud they will be in touch with a resolution to your enquiry.

Repairs take approx. 4 working weeks from receipt with the Vendor.

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist.