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Warranty Information

Acoustic Energy All Products

Dead on Arrival
Manufacturer's DOA period: 31 Days
Contact: Midwich
Tel. No.: 01379 649333
Fax No.:
Email:
Comments: We are sorry you are having issues with your Acoustic Energy product purchased. In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Acoustic Energy.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted Acoustic Energy they will be in touch with a resolution to your enquiry.

Warranty Periods:
Radiance,Aelite and Aegis ranges-3 year warranty
Aego series-1 year warranty
Bluetooth system-1 year warranty

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you.
In Warranty Support
Warranty Period SEE WARRANTY NOTES
Contact: Acoustic Energy
Tel. No. 01379 649333
Fax No.
Email
Manufacturers Website
Comments We are sorry you are having issues with your Acoustic Energy product purchased. In order for us to assist you with your query as soon as possible the below procedure has been provided to ensure a smooth AfterCare experience.

Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Acoustic Energy.

Could you please have the following information to hand to supply to the AfterCare Team (ACE)
* Product Model Number
* Serial Number
* Fault Details
* Order Number

Once our AfterCare Team (ACE) have contacted Acoustic Energy they will be in touch with a resolution to your enquiry.

Warranty Periods:
Radiance,Aelite and Aegis ranges-3 year warranty
Aego series-1 year warranty
Bluetooth system-1 year warranty

If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist you.